-Improved the voice-agents post-call harness to identify accurate leads and reduce false positives, taking the combined system accuracy to 94.33% and helping RMs focus on the right leads.
-Built custom MCP servers that power 4+ internal AI apps along with ChatGPT app and Claude connectors, contributing an additional 2.7% lead acquisition channel.
-Revamped the existing platform into a ChatGPT-like real estate AI platform with persistent memory, dynamic user context, and custom harnesses to route leads to RMs and Sales, increasing lead conversion from ~6.4% to 11%.